SHIPPING & RETURNS
SHIPPING POLICY
At My Lampshades GM, we believe that the excitement of a new purchase should be matched by a reliable delivery experience. As a young entrepreneur building this brand from the ground up, I personally oversee our logistics to ensure your order travels safely from our digital storefront to your doorstep. We specialize in international shipping, primarily serving the US and UK markets, and we partner with trusted global carriers to provide secure tracking for every single package, giving you full visibility of your journey with us.
Transparency is the foundation of my business. Please note that shipping times may vary depending on your location and custom clearances, but my commitment to you remains constant: I will work tirelessly to get your sophisticated essentials to you as quickly as possible. Every order is a vote of confidence in my vision, and I take the responsibility of delivering your style with the utmost care and professional dedication. Thank you for supporting this independent journey.
RETURN & EXCHANGE POLICY
I want you to love every piece you purchase from My Lampshades GM as much as I loved selecting and designing the experience for you. However, I understand that sometimes a fit or a feel might not be exactly what you expected. Because I run this boutique with a focus on personal integrity and quality, I offer a straightforward return and exchange process. If you are not completely satisfied with your order, I am here to listen and help you find a solution that leaves you happy and confident in your style choice.
As a self-made brand, every return is handled with a human touch. We accept returns and exchanges within 14 days of delivery, provided the items are in their original, unworn condition. To start a process, simply reach out to our support, and I will personally ensure your request is handled with respect and efficiency. My goal isn't just to sell clothes, but to build a lasting relationship based on trust and excellence. Your satisfaction is not just a policy—it is my personal guarantee as the founder of this project.